Frequently Asked Questions

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To enquire about pricing and/or purchasing Reading Eggs for your school, head to our quote page.

Reading Eggs is designed for learners aged 5 – 13.

Yes,  Reading Eggs can be used independently by students in and out of class. You can also use it as a front of class demonstration or group learning tool.

Yes, Reading Eggs caters to a variety of student learning abilities.  You can create ability groups within your class and assign differentiated work to individual students based on their ability level.

Reading Eggs uses a mix of extrinsic and intrinsic motivators, including:

• Certificates: awarded once students have correctly answered a number of questions in a Map.
• Interactive activities designed to engage students from the moment they enter the program.
• Visible progress tracking: students can see their development as they advance through the program, encouraging them to take ownership of their learning.
• Students earn eggs as they progress through the program.  They can use these to purchase items in the plaza shop to add to their house or apartment.
• Students can also unlock additional educational games, as well as puzzles and songs.
• In Fast Phonics, students unlock new features as they progress, as well as earning Yeti coins that can be spent in the Yeti Shop.

For further information check out our guide to student engagement with Reading Eggs.

We also have a student rewards guide you can download.

Yes.  Reading Eggs contains a range of workbooks and worksheets that you can print off and use with your class. These resources can be found in the ‘Teacher Toolkit’ within your Reading Eggs teacher console.

Head to our technical support page for more information or to get in touch with our customer support team.

Head to our Help Hub, or access the in-program guides by clicking ‘Need Help’ in your teacher console.

Need some extra help? Contact your local support team.

Find a full list of devices and requirements on our technical support page.

Yes.  You can download it from the App store and Google Play store (click below):

App store

Google Play

If you are having technical difficulties, our technical team may need to know your computer’s settings in order to best help you. Click this link to access an automated website that will check your system’s settings and display them on screen. (Don’t worry, it won’t access anything on your computer or make any changes, it will simply display your settings).

Once you have your system settings on screen, click the “Export PDF” link and send as an attachment to techsupport@3plearning.com.

If Reading Eggs, Reading Eggspress, or Fast Phonics is running slowly on your device, your internet speed might be affecting its performance.  Click this link to access an automated website that will show you your computer’s internet speed. (Don’t worry, it won’t access anything on your computer or make any changes, it will simply display your settings).

Click the green “Begin Test” button and the on-screen dial will test your upload speed (sending data from your computer) and download speed (receiving data to your computer). Pass this information on to our technical support team so they can diagnose the problem.

Your browser will “remember” the web pages you have visited, in order give you a faster viewing experience online. Often, after an update to one of the 3P Learning platforms, you may need to clear your “cache” (your computer’s memory of websites you’ve visited) in order to load the newest version of the website. Click here to find out more about your cache and how to delete your temporary internet files.

1. Log into Reading Eggs as a Teacher or Subscription Coordinator
2. Click on the ‘Management’ tab on the left hand side of the screen
3. Select ‘Manage Students’ from the list
4. Click on the box next to the students you wish to print login cards for
5. Click on the “Print Logins” button

This will open in a separate window, where you will be able to download a PDF document to your computer hard drive

1. Log into Reading Eggs as a Teacher or Subscription Coordinator
2. Click on the “Management” tab on the left-hand side of the screen
3. Select “Manage Students” from the list
4. Click on the “Print Certificates” button
5. Select the tick box next to the student’s name (you can change between Reading Eggs and Reading Eggspress using the drop-down menu next to ‘Select program’.
6. Click on the “Email Certificates” button

A pdf with the certificates are sent to the email address associated to the account

Note: You can also download the certificates to your hard drive by pressing on the “Download” button next to the applicable student’s name

1. Log into Reading Eggs as the Subscription Coordinator
2. Click on the ‘Management’ tab on the left hand side of the screen
3. Select ‘Manage Teachers’ from the list
4. You will see a section at the top of the page called “Add Teachers to your school”. Complete the following fields:

– First Name
– Last Name
– Email Address
– School

5. Click on the ‘Go’ button

1. Log into Reading Eggs as the Subscription Coordinator
2. Click on the ‘Management’ tab on the left hand side of the screen
3. Select ‘Manage Students’ from the list
4. You will see a section called “Add a new student” at the top of the page. Complete the following fields:
– First Name
– Last Name
– Select Class from the dropdown list
(Only select if classes have already been created, otherwise leave blank)
– Select Year from the dropdown list
5. Click on the ‘Go’ button

Note: We have the capability to move a student’s Reading Eggs profile over from their previous school. The following information is required to do this:

– First Name
– Last Name
– Name of previous school
– Class/teacher of which the student will be assigned to

1. Log into Reading Eggs as the Subscription Coordinator
2. Click on the ‘Management’ tab on the left hand side of the screen
3. Select ‘Manage Students’ from the list
4. Click on the “Add Existing Students” button
5. Click on the box next to the students you wish to add to the class from the list
6. Click on the ‘Add to Class’ button
7. Click on the “Choose a Class” dropdown and select the class name from the list, not the name of the teacher
8. Click on the ‘Add’ button

1. Log into Reading Eggs as the Subscription Coordinator
2. Click on the ‘Management’ tab on the left hand side of the screen
3. Select ‘Manage Students’ from the list
4. Click on the tick box next to the name of the student you wish to remove from the school roll
5. Click on the ‘Remove from class’ button
6. Select the class in the “choose a class” list
7. Click on the “Remove” button

Note: The student must be unassigned from both Reading Eggs and Mathseeds classes before the student profile can be deleted from the student roll. Follow the same process in Mathseeds.

1. Log into Reading Eggs/Eggspress as a Teacher or Subscription Coordinator
2. Click on “Management” on the left hand side of the screen
3. Select “Manage Students” from the list
4. Find the name of the student from the list and select the Edit button next to their name
5. Click into the Password field and change the student’s password

Note: Passwords must be more than 3 characters long

6. Click on the Save button

1. Log into Reading Eggs as a Teacher or Subscription Coordinator
2. Click on the ‘Management’ tab on the left-hand side of the screen
3. Select ‘Manage Students’ from the list
4. Click on the box next to the student
5. Click on the ‘Remove from class’ button
6. Head to the top of the page and click on the ‘Add existing students’ button
7. Click on the box next to the students you wish to add to the class from the list
8. Click on the ‘Add to Class’ button
9. Click on the “Choose a Class” dropdown and select the class name from the list, not the name of the teacher
10. Click on the ‘Add’ button

1. Log into Reading Eggs as the Subscription Coordinator
2. Click on the ‘Management’ tab on the left-hand side of the screen
3. Select ‘Manage Classes’ from the list
4. Click on the “Edit” button next to the class name
5. In the “Add a Teacher” dropdown menu select the teacher you want to add to the class.
6. Click on the ‘Add’ button

1. Log into Reading Eggs as the Subscription Coordinator
2. Click on the ‘Management’ tab on the left hand side of the screen
3. Select ‘Manage Classes’ from the list
4. Click on the “Edit” button next to the class name
5. Click on the “Remove Teacher” button next to the teacher you want to remove from the class. The “Teachers” list is located on the right hand side of the page

1. Log in as a Teacher or Subscription Coordinator
2. Click on “Management” on the left-hand side of the screen
3. Select “Manage Progress” from the list
4. Find the name of the student from the list and select the “Edit” button next to their name
5. Click on the dropdown menu:

Note: Placement tests are only available for the following:

• Reading (Reading Eggs)
• Spelling (Reading Eggs)
• My Lessons (Reading Eggspress)

and select “Placement Test” from the list

6. Click on the “Save Changes” button

1. Log in as a Teacher or Subscription Coordinator
2. Click on the “Start Reading Eggs” icon which is located in the middle of the screen
3. Click on a ‘Demo Student’ icon. Note: This will load the student dashboard for ‘Demo Student’
4. Click on the ‘Bye’ button on the right side of the screen
5. Click on the “Library” button

Yes, Reading Eggs starts at the beginning and teaches every skill a child needs to learn to read. In fact, children as young as three can use the program to prepare for their first years of school. The program is suitable for primary students of all reading levels and abilities.

Some students don’t enjoy reading because of early failures, while others struggle to retain the many skills and concepts needed to become successful readers. Working on the computer or tablet device is a great way for students to build skills. They can progress at their own rate and if they are having problems, lessons can be repeated as many times as they want. The program has been successful with children with learning difficulties, autistic spectrum disorder and other struggling readers.

For students with reading difficulties, repetition is one of the keys to success, and the Reading Eggs games and activities are fun to do, so students will enjoy repeating them.

At the end of each map, each student will have to complete a revision quiz. After completion of this quiz, a detailed report will be automatically generated for each individual student, describing their reading progress and the skills and concepts covered. Teachers can also track their students’ progress with interactive reporting tools and share their students’ success with parents.

Reading Eggs unlocks all aspects of learning to read, focusing on a core curriculum of phonics and phonemic awareness, sight words, vocabulary, comprehension, and reading for meaning. The program is based on solid scientific research and focuses around the five essential keys to reading success – phonics, phonemic awareness, vocabulary, comprehension and fluency.

Reading Eggs was created and designed for 4–7 year olds.  Your emergent readers. It focuses on teaching emergent and early reading skills. It can take a child from being a complete non-reader all the way through to reading early level, grade 2 texts.

Reading Eggspress builds reading and comprehension skills for children aged 7–13.

No. Your students will have access to both Reading Eggs and Reading Eggspress as part of their licence. They will also have full access to Fast Phonics.

No. Fast Phonics is part of your school’s Reading Eggs subscription

The Reading Eggs program has been designed to get students reading as quickly as possible. To do this, we initially need to focus on the sounds and high-frequency words that will enable students to read their first simple words and sentences. We want students to learn how letters make words and how these words can make sentences – sentences that they can read. This is why the program does not progress in alphabetical order as Reading Eggs is all about learning the skills and strategies that are important when you are learning to read. Very early on in the program, students learn that what they read has meaning and it makes sense. They also experience real success – students read their first story book in lesson 9 – and this is what learning to read is all about, reading books for meaning and enjoyment.

1. Log into your account
2. Navigate to ‘My Avatar’.
3. From there they will be able to select a variety of items in the change room. They have lots of free items to choose from as well as extra accessories they can buy from the shop. To pay for these they will need golden eggs, which students earn by completing lessons and puzzles. Students need to visit the shop and buy these items before they go to the change room.

1. Go to your house
2. Click on the Zoom icon – the magnifying glass.
3. Now click on the floor of your house where you want to add the item. More buttons will now appear at the bottom of your screen. Click on the + button to add items. If you want to add items to your garden, zoom into your garden first and then add your items.

1. Go to your Apartment
2. Click on the right arrow on the bottom of the screen
3. Select ‘Add Item’
4. Choose the item you want to add

My Program is a display board that makes it easier to access Reading Eggs lessons and books.  When students open up Reading Eggs they will see a board with their name on it, e.g. Jarrah’s Program or Ella’s Program. As a student progresses through Reading Eggs (My Program begins at lesson 11), the My Program board reflects their progress. The board shows each student which lessons they can do next, along with four books to read and a suggested Spelling lesson. Each icon takes them directly to their chosen task.

No, they can choose to read the books or continue on with their lessons. The books in My Program are completely optional but most children will enjoy the wide range of books provided.

Yes, all books from Level 0–20 include a read aloud function so that students can listen to a fluent reading of the book.

Yes, all the books come with a comprehension quiz. These are short quizzes of five or ten questions that check to see that students have understood what they have read.

If a student is on lesson 20, and they have read the lesson 20 books, the books they read will be replaced by earlier books in the program.

That’s simple – they can complete more reading lessons. Once a student reads all the books that match the lesson they are on, they need to complete more lessons to get more books and move up levels.

Yes, they are always available in a student’s bookshelf. Students can tap the Books Read icon that appears on the My Program board to see and reread all the books they have read.

For the book to move to Books Read, students must pass the quiz for that book. Once the quiz is passed (and eggs are earned) the book will move to their Books Read bookshelf.

1. Log in is as a Teacher or Subscription Coordinator
2. Click on “Management’ tab on the left-hand side of the screen
3. Select “Manage Progress” from the list
4. Find the name of the student from the list and select the ‘Edit’ button next to their name
5. Click on the applicable dropdown menu and select the new lesson number
6. Click on the “Save Changes” button

1. Log in as a Teacher or Subscription Coordinator
2. Click on either the “Reading” tab (Reading Eggs/Eggspress) located at the top left of the screen
3. Click on the “Management” tab on the left hand side of the screen
4. Select ‘Manage Classes’ from the list
5. Find the name of the class from the list and click on the “Edit” button
6. Click on the on/off button for the Games or Playroom

1. Log into Reading Eggs as a Teacher or Subscription Coordinator
2. Click on the ‘Management’ tab on the left hand side of the screen
3. Select ‘Manage Students’ from the list
4. Click on the box next to the students you wish to print the student letters for
5. Click on the “More Actions” dropdown and select ‘Download Parent Letters’ from the list

This will download a pdf document to your computer

Make sure you have the latest Chrome version on your tablet. Open the Chrome browser and type chrome://flags in the address bar, then press Enter. Scroll down and look for ‘Enable WebAudio’. Enable it and relaunch the browser.

If you have tried to reset your password and you need to reset each time you log in, you may have the correct password but the wrong username. Your username is detailed in the email which is sent to your email when you reset your Reading Eggs account password.